Hi guys,

YiMing from CallCow here. Another week, another exciting round of updates!

We have some exciting updates for this week! Here are the brief summary of new things we've shipped this week:

White Labeling Support

You can now link other workspaces directly to your parent workspace. This is good for white labeling - so you can add your clients into the children workspace, and the billing will be tied to your master workspace.

More details here.

Knowledge base

Knowledge base is now in beta! You can go into the Knowledge tab and add your knowledge base from text or website scrapping - we also support daily scrapping, so you can keep your knowledge up to date. Every agent in your workspace will have access to the knowledge base.

After Call Webhook

For people working with other automations, after call webhook is now enabled, so you can integrate with your other systems. Check our webhook docs for more information.

More Integrations

We added Trafft.com integration for this week for booking meetings and querying contacts.

As always - any feedback and feature request can be submitted in our feedback board. Until next time, happy calling!

YiMing